Contact MEFA

We encourage you to reach out to a MEFA representative at any time with your questions about planning, saving, and paying for college using the contact information below.  If you would like to request a one-on-one virtual appointment with a member of our college planning team, you may do so here.  We also regularly connect with families and partners on social media, so we encourage you to engage with us on X (formerly Twitter), Facebook, and LinkedIn. You can view our social media policy here.

General Information
MEFA's College Planning Team
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
Applying for a MEFA Undergraduate or Graduate Loan
MEFA Loans Team
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET
Applying for a MEFA Education Refinancing Loan
MEFA REFI Team
Monday – Friday, 8:00 a.m. – 8:00 p.m. ET
Repaying a MEFA Loan
American Education Services (AES)
American Education Services
P.O. Box 65093
Baltimore, MD 21264-5093
Monday – Friday, 7:30 a.m –9:00 p.m. ET
High Schools, Community Organizations, and Companies
MEFA's College Planning Team
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
Colleges and Universities
Stephanie Wells, Director of College Relations
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
U.Plan Prepaid Tuition Program
MEFA U.Plan Team
MEFA U.PLAN
P.O. Box 3044
Milwaukee, WI 53201-9148
Monday–Friday 9:00 a.m.–7:00 p.m. ET
U.Fund College Investing Plan
MEFA U.Fund Team
MEFA
60 State Street
Suite 900
Boston, MA 02109
24 hours/day
MEFA Pathway
K-12 Services Team
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
Media and Public/Investor Relations
Lisa Rooney, Public Relations Manager
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
Public Record Request
Lisa Rooney, Public Relations Manager
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET
Online Request Form →
Attainable®: The ABLE Savings Plan
MEFA Attainable® Team
MEFA
60 State Street
Suite 900
Boston, MA 02109
Monday – Friday, 9:00 a.m.–5:00 p.m. ET